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Privacy and Policy

Our Privacy Policy

We understand your concern about how your information is used and shared, and we value the trust you place in us to handle it with care and responsibility. This Privacy Policy outlines how VirtualBuddy collects and manages your personal information through VirtualBuddy.biz, as well as through devices, products, services, and applications that refer to this Privacy Policy. 

This Privacy Policy is specifically relevant to data gathered by VirtualBuddy from individuals using our Services and visitors to our websites. Access to the Services is granted in accordance with our Terms of Service. Any capitalised terms not defined in this Privacy Policy should be understood as per the definitions in the Terms of Service.

We kindly ask you to thoroughly review the following information to grasp how we collect, use, and safeguard your personal data. It additionally outlines your options concerning the utilisation, access, and rectification of your personal information.

What is Personal Information?

Personal information, also referred to as ‘personal data,’ encompasses any details related to an identifiable individual. This includes information that can directly or indirectly identify a person, such as their name, address, phone number, email address, identification numbers, location data, online identifiers, and any factors specific to their physical, physiological, genetic, mental, economic, cultural, or social identity. Essentially, personal information is a wide-ranging category that comprises various data points associated with an individual

Personal Information We Collect

We collect various types of personal information from the VirtualBuddy digital business card. This may include your name, contact details such as email address and phone number, professional title, company name, and any additional information you choose to share on your digital business card. 

We treat this information with the utmost confidentiality and use it solely for the purpose of providing our services and enhancing your networking experience. Your privacy and data security are of utmost importance to us, and we adhere to all relevant data protection regulations to ensure the responsible handling of your personal information.

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit https://www.allaboutcookies.org
  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

How We Use the Information We Gather:

We make use of the Personal Information, Other Information, and IP addresses we collect via our Service for the following purposes:

  1. Facilitating the sharing of Personal Information, enabling connections, and fostering communication among users.
  2. Providing our Service, fulfilling information requests, and processing transactions efficiently.
  3. Addressing your emails, submissions, queries, comments, requests, and grievances, while also delivering top-notch customer support.
  4. Monitoring and assessing Service usage and trends, personalizing and enhancing user experiences by tailoring content and features to match user profiles and interests, and enhancing the overall functionality and user-friendliness of our Service.
  5. Using IP addresses to track and analyse usage patterns, troubleshoot technical issues, and ensure the security of our Service.
  6. Sending you confirmations, updates, security alerts, and support-related messages to facilitate your usage of our Service, as well as ensuring the smooth administration and operation of our Service.
  7. Contacting you regarding services aligned with your expressed interest or those that might pique your interest.
  8. Using the information for any other purpose for which it was initially collected.

We may also use Personal Data for the subsequent intentions:

  • To deliver and uphold our Service, including monitoring its usage.
  • For contractual obligations: This entails managing, ensuring compliance with, and executing purchase contracts for products, items, or services you have acquired, as well as any other contracts you may have with us through our Service.

Sharing Your Personal Information

We will not engage in the sale, rental, release, or disclosure of a consumer’s personal information to other businesses or third parties, whether through oral, written, electronic, or any other means, in exchange for monetary compensation or any other form of valuable consideration.

Lastly, we might also disclose your Personal Information in order to adhere to relevant laws and regulations, respond to legal requests such as subpoenas or search warrants, or safeguard our rights in other lawful ways. This commitment underscores our commitment to both legal compliance and safeguarding your interests and the integrity of our services.

Do Not Track

Please be aware that we do not modify our data collection and usage practices on our website when we detect a “Do Not Track” signal from your browser. We maintain a consistent approach to how we handle data regardless of this signal.

Your Rights

If you are a resident of Europe, you possess certain rights concerning your personal information. These rights include the ability to access the personal data we have on file about you and to request corrections, updates, or deletions of your personal information. If you wish to exercise these rights, please get in touch with us using the contact details provided below.

Furthermore, if you are a European resident, it’s important to understand that we process your information in order to fulfil contractual obligations, such as when you make a purchase through our website, or for the legitimate business interests mentioned above. 

Additionally, please be aware that your information may be transferred outside of Europe, including to Canada and the United States, while still being handled in accordance with the necessary data protection measures. We aim to be transparent about how your data is used and safeguarded.

Data Retention

Once you’ve made a purchase on our website, we will securely retain your Order Information in our records, unless you request us to delete it. This ensures that we can assist you effectively and provide you with the necessary support in the future while respecting your data privacy choices.

Changes to Our Privacy Policy

We reserve the right to periodically update this privacy policy to align with evolving practices or for reasons related to our operations, legal obligations, or regulatory requirements. We believe in keeping you informed and ensuring our privacy policy remains in step with any changes that may impact you, our valued users.

Minors

Our Services are not intended for individuals under the age of 13, and we do not intentionally gather personal information from children under 13. 

If a parent or guardian becomes aware that their child has shared Personal Information with us, please contact us at [email]. 

Upon our awareness of a child under 13 providing us with Personal Information, we will take necessary measures to promptly remove such information from our records. Your child’s online safety is of paramount importance to us.

Get in Touch

If you seek further details regarding our privacy procedures, have inquiries, or wish to file a complaint, please don’t hesitate to reach out to us. You can contact us via email or by post using the contact information provided below:

  • Address
  • Email
  • Phone number

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